Customer communication has shifted dramatically over the past few years. Phone calls and emails are no longer the only preferred channels. Today’s customers expect businesses to be available on messaging platforms that are fast, familiar, and convenient. Whether it is WhatsApp, SMS, RCS, or social messaging apps, customers want seamless conversat

Voice communication continues to play a critical role in business operations, especially in customer support, sales engagement, and service delivery. While digital channels such as chat and messaging have grown rapidly, voice remains the preferred medium for complex, urgent, or high-value interactions. As artificial intelligence becomes more deeply

Customer communication has entered a new phase where speed, convenience, and relevance define the quality of engagement. Messaging has emerged as one of the most dominant channels, replacing many traditional interactions that once relied on phone calls or email. Customers now expect businesses to communicate through messaging platforms that are alr

Customer communication has entered a new phase where speed, convenience, and relevance define the quality of engagement. Messaging has emerged as one of the most dominant channels, replacing many traditional interactions that once relied on phone calls or email. Customers now expect businesses to communicate through messaging platforms that are alr

Vehicle fleets are critical assets for organizations across logistics, transportation, utilities, construction, and service industries. Managing these assets efficiently requires more than knowing where vehicles are located; it demands continuous visibility, behavioral insight, and data-driven control. As operational complexity increases, businesse